FAQ
HOW DO I KNOW WHETHER A JUIN COVER WILL FIT?
Measure the seat and backrest sections separately and compare every measurement with the product fit guide. Do not choose only by RV make, model or number of seats.
ARE JUIN COVERS MADE FOR HOUSEHOLD SOFAS?
JUIN RV covers are designed around common RV seating layouts. Jackknife sofa covers are intended for many armless folding RV sofas and may not fit household furniture or sofas with fixed arms.
WHAT IS INCLUDED WITH THE RV DINETTE SET?
The waterproof dinette package includes two backrest covers and two seat covers—four pieces total—to cover both sides of many RV dinettes.
DOES THE THEATER SEATING SET COVER THE ARMS AND CENTER CONSOLE?
No. The four-piece theater seating set includes two backrest covers and two seat covers. Outer armrests, the center console, cup holders and controls remain uncovered.
ARE ALL JUIN COVERS WATERPROOF?
No. Only products specifically labeled waterproof include a TPU-backed waterproof fabric barrier. Regular stretch covers are not waterproof and spills should be blotted promptly.
CAN I MACHINE WASH THE COVERS?
Yes. Wash separately in cold water on a gentle cycle. Tumble dry low or air dry. Do not bleach or iron. For TPU-backed covers, avoid high heat and dry-cleaning.
WHERE DO ORDERS SHIP FROM?
Orders placed on JUIN.store ship from our U.S. fulfillment center. Processing normally takes 1–2 business days, followed by an estimated 3–5 business days in transit.
WHAT IS THE RETURN WINDOW?
Eligible items may be returned within 30 calendar days after delivery. Return shipping is paid by the customer unless the item arrived damaged, defective or incorrect.
I PURCHASED ON AMAZON. WHERE SHOULD I REQUEST A DELIVERY REFUND OR RETURN?
Use Your Orders or Buyer-Seller Messaging in your Amazon account for Amazon delivery, cancellation, return and refund requests. JUIN can help with product fit, installation, care and manufacturer warranty questions.
HOW DO I REGISTER MY JUIN PRODUCT?
Open the JUIN Warranty Registration page and enter the email address and Amazon order number associated with your purchase. Registration never requires a product review.